All aspects of an information/communication system built or used to help fight the pandemic.
We are using a broad definition that includes:
technology components, including:
operations components, such as:
- how users are onboarded;
- how passwords are reset;
- how backups are performed and the like; and
governance components, such as:
- policies on privacy and other matters;
- how decisions are made about design tradeoffs, future features and the like.
Not all Apps may contain all aspects listed here.