Recommendations to App Creators

  • The documentation could be further improved on the following subjects:
    • Day-to-day operations (e.g. backups, server maintenance, application-level disaster recovery)
    • Vetting of the people (employees, contractors) involved (e.g. background checks)
  • Governance of all aspects of development and operations of the App could be further by establishing an independent oversight board with a significant number of members from civil society groups, minorities and like.
  • Publish metrics on a regular basis (e.g. number of users, contracts tracked, etc)